Welcome to JourneyLayer

JourneyLayer is a customer engagement platform. You collect events from your website and apps, build segments of users from their behavior, analyze them with funnels, trends, cohorts and pivots, and reach them through campaigns and multi‑step journeys over email, webhook, SMS, WhatsApp, mobile push, web push, and in‑app messages.

How it fits together

 Website SDK (jl-script.js)        Mobile SDK (Android / iOS)
         │                                   │
         └──────── POST /v1/events ──────────┘
                        │
                 Ingestion + identity
                        │
   ┌───────────────┬────────────┬──────────────────────┐
 Events &        Segments     Analytics           Campaigns &
 Profiles                  (funnels, trends, …)     Journeys

1. Install an SDK — a single <script> on your website, or the Android/iOS SDK in your app.
2. Send events — page views are automatic; you add custom events like Contact Us Submitted with track().
3. Identify people — tie anonymous activity to a known user with identify().
4. Build segments & analytics — slice users by what they did (or didn't do).
5. Engage — run one‑off campaigns or automated journeys with goals.

Where to start

• New here? Read What is JourneyLayer?
• Adding tracking to a website? Go to Website SDK → Install.
• Building a mobile app? See Mobile SDK.
• Something not working? Check Troubleshooting.

Your apps live at app.journeylayer.com

Sign in to the dashboard at app.journeylayer.com to create projects, view profiles, and build campaigns.