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Create an organization & project

1. Sign in​

Go to app.journeylayer.com and sign in. If you were invited by a teammate, use the link in your invitation email to set up your account.

2. Your organization​

An organization is your company account. It can contain multiple projects — for example one per product, brand, or environment. Members are invited at the organization level and then granted access to specific projects.

3. Create a project​

From the project switcher (top‑left), choose Create project and give it a name. Each project gets:

  • A unique Project ID (internal identifier, e.g. proj_…).
  • A public Project Public ID (used in hosted URLs, e.g. SEF-284-BKR4).
  • A set of API tokens (see Tokens).
  • Its own event catalog, profiles, segments, campaigns, and journeys.
Data isolation

Projects are fully isolated. Events, profiles, and segments in one project are never visible from another. Switching projects in the dashboard scopes everything you see to that project.

4. Invite your team​

Under Settings → Users, invite teammates by email and assign a role (see Settings → Users & Roles). Invitations are delivered by email; the recipient sets their own password.

Next​

Grab your tokens and add tracking: